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Getting Your WAV Serviced

Getting your WAV serviced is a key part of vehicle maintenance that helps to keep everything running as it should be – keeping you safe and saving you money!

Whether you’ve bought your WAV privately or through the Motability Scheme, you’ll want to get it regularly serviced to keep it in tip top condition. Here’s everything you need to know about getting your WAV serviced.


What happens during a WAV service?

It is recommended that you follow the guidelines for servicing set out by the base vehicle manufacturer for servicing. Depending on the vehicle’s make and model, this could be based on mileage or every 12 or 24 months. A service is similar to an MOT in that checks will be done to your vehicle, but a service is a more thorough mechanical inspection.

During a servicing, the vehicle will be checked to ensure all parts are functioning properly and your oil and filters will be changed. The mechanic will make any necessary recommendations – such as replacing parts – and fill out your vehicle service history manual or online service record to show that the service has been done.

Taking record of a servicing in your online service record or service history manual is important for resale value; a new buyer can check your logbook to see if you’ve been taking good care of your WAV by getting it serviced.

If you are unable to wait at the garage while the service occurs, you may be provided with a courtesy vehicle, but you’ll have to check this with the people who will be servicing your WAV.

The mechanic may also have a look at the conversion and adaptation elements of your WAV, but these will be properly inspected during an Annual WAV Check carried out by the supplier (or whoever you appoint, if you’ve bought the WAV privately). Learn more about this annual check below.


What are the benefits of getting a WAV serviced?

Servicing will reduce your running costs (like fuel) by increasing vehicle efficiency. Changing your oil and filters and replacing any underperforming parts will make driving easier and allow the engine to run more smoothly, this means the vehicle doesn’t have to work as hard to run – meaning you use less fuel. A win for yourself and the environment!

Replacing worn-out or broken vehicle parts will also reduce the risk of breakdown. This will spare you the cost of any repairs and the inconvenience of having to get roadside assistance. If a part in your WAV is running inefficiently, the rest of the vehicle has to compensate, meaning other parts will wear out faster (and potentially break). Replacing old parts therefore alleviates the pressure on other areas of the vehicle – making every part last longer as a result.

Regular servicing will also reduce the depreciation rate of the vehicle. Other than classic cars, most vehicles gradually depreciate over time and a way to keep the value of your vehicle as high as possible is to keep a record of your service history. This will indicate to any new buyers that you’ve been looking after the vehicle, so they’ll be willing to pay more for it.

Not only will regular servicing save you money and increase the lifetime of your vehicle, its fundamental to keeping a vehicle running safely! And, while this is a consideration for anyone who owns a vehicle, it’s particularly important for disabled or vulnerable road users, making regular disabled driver services a real necessity.

There are also things you can do from your home that will help keep your WAV in good condition between services – find out more about Looking After a Wheelchair Accessible Vehicle. If you’re on the Motability Scheme, keeping your WAV tip top can make you eligible for their Good Condition Bonus – £600 for a three-year lease and £900 for a five-year lease.


A Motability Car Service & Annual WAV Check

If you’ve leased your WAV through the Motability Scheme, then the cost of services (and any maintenance repairs needed to fix normal wear and tear) will be included in your Motability lease package. Your Motability WAV service will either occur at specified times throughout your lease or when you’ve driven a specific number of miles. This will all be laid out in your lease agreement.

On the Motability Scheme, your servicing and maintenance will be handled by your WAV supplier where they’ll either carry out the service themselves or set up an appointment with a local dealership for the WAV’s manufacturer e.g. your Ford Tourneo Custom could be sent to a Ford dealership. If you are unable to wait at the garage or dealership during the service and they cannot provide you a courtesy vehicle, Motability may be able to help.

Your WAV supplier will also arrange a free annual check for your WAV at your home to ensure all conversion parts are safe and working correctly. Any general wear and tear repairs identified at this check are also covered under your lease. They may be able to do these repairs at your home and on the day of your annual check if they have the right parts.

If you need any fixes that are a result of something other than normal wear, you’ll need to contact Motability to approve these fixes before they’re done. Your repairs may be covered by your Motability Insurance. If they’re not – you will have to pay for them yourself.


Cartwright Mobility WAVs

At Cartwright Mobility, we supply WAVs privately and through the Motability Scheme. We complete annual WAV checks for the conversion elements of all our WAVs and arrange the service and maintenance of Motability WAVs for the duration of their lease. Find out more about Cartwright’s comprehensive aftercare and servicing.

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